Privacy Policy

1. Information We Collect

We collect information that you provide directly to us when you:

• Fill out contact forms or request quotes
• Subscribe to our newsletter or marketing communications
• Purchase our services or products
• Communicate with us via email, phone, or chat
• Participate in surveys or promotions

Personal Information

The types of personal information we may collect include:

• Contact Information: Name, email address, phone number, mailing address
• Business Information: Company name, job title, industry
• Payment Information: Credit card details, billing address (processed securely through third-party payment processors)
• Communication Data: Records of your correspondence with us

Automatically Collected Information

When you visit our website, we automatically collect certain information, including:

• IP address and device information
• Browser type and version
• Pages visited and time spent on our site
• Referring website addresses
• Cookies and similar tracking technologies

2. How We Use Your Information

We use the information we collect for the following purposes:

• Service Delivery: To provide, maintain, and improve our digital marketing services
• Communication: To respond to your inquiries, send service updates, and provide customer support
• Marketing: To send promotional materials, newsletters, and special offers (with your consent)
• Analytics: To understand how visitors use our website and optimize user experience
• Legal Compliance: To comply with applicable laws, regulations, and legal processes
• Security: To protect against fraud, unauthorized access, and other security threats

3. Information Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following circumstances:

Service Providers

We may share information with trusted third-party service providers who assist us in:

• Payment processing (e.g., Shopify Payments, Stripe)
• Email marketing (e.g., Klaviyo, Mailchimp)
• Analytics and advertising (e.g., Google Analytics, Facebook Pixel)
• Customer support and CRM systems

Legal Requirements

We may disclose your information if required by law or in response to valid legal requests, such as:

• Court orders or subpoenas
• Government investigations
• Protection of our rights, property, or safety

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience. Cookies are small text files stored on your device that help us:

• Remember your preferences and settings
• Analyze website traffic and user behavior
• Deliver personalized content and advertisements
• Improve website functionality and performance

Types of Cookies We Use

• Essential Cookies: Required for basic website functionality
• Analytics Cookies: Help us understand how visitors interact with our site
• Marketing Cookies: Used to deliver relevant advertisements
• Preference Cookies: Remember your settings and preferences

You can control cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of our website.

5. Data Security

We implement industry-standard security measures to protect your personal information, including:

• SSL/TLS encryption for data transmission
• Secure servers and firewalls
• Regular security audits and updates
• Access controls and authentication protocols
• Employee training on data protection practices

While we strive to protect your information, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security but are committed to safeguarding your data.

6. Your Rights and Choices

You have the following rights regarding your personal information:

Access and Correction

You can request access to the personal information we hold about you and ask us to correct any inaccuracies.

Deletion

You can request that we delete your personal information, subject to legal and contractual obligations.

Opt-Out of Marketing

You can unsubscribe from our marketing emails at any time by clicking the "unsubscribe" link in our emails or contacting us directly.

Do Not Track

Some browsers have "Do Not Track" features. We currently do not respond to Do Not Track signals.

Data Portability

You can request a copy of your personal information in a structured, machine-readable format.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

8. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete it promptly.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that appropriate safeguards are in place to protect your data in accordance with this Privacy Policy and applicable laws.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by:

• Posting the updated policy on our website
• Updating the "Last Updated" date at the top of this page
• Sending you an email notification (for significant changes)

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

11. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information we collect and how it is used
• Right to request deletion of your personal information
• Right to opt-out of the sale of personal information (we do not sell personal information)
• Right to non-discrimination for exercising your privacy rights

12. European Privacy Rights (GDPR)

If you are located in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR), including:

• Right to access your personal data
• Right to rectification of inaccurate data
• Right to erasure ("right to be forgotten")
• Right to restrict processing
• Right to data portability
• Right to object to processing
• Right to withdraw consent